Support Engineer

London, England, United Kingdom · Support


We are looking for a Support Engineer to join our expanding support team to provide high quality support to our clients and IT support to internal Ostmodern staff.

You must have experience in providing high quality 1st line technical support to both external and internal clients. You will be our users’ go to person, so the ideal candidate will have a genuine passion for providing the highest level of customer service. You will also be assisting other teams to help resolve user issues.

Ostmodern are digital product designers, video-on-demand specialists and content delivery experts. We believe that innovative design and rock-solid technology produce brilliant products. And, over the last ten years, we’ve proved that our strategic thinking, design approach and technical delivery ensures tangible competitive advantage and real commercial return. We prefer to let our work do the talking and with clients like the BBC, ITV, Channel 4, Channel 5, BFI Player, Arsenal FC, News International, Microsoft, YouView and EE, our credentials speak for themselves.

The key responsibilities that make up the Support Engineer role are:


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